SharpContra

Customer Service Representative

SharpContra  •  Milwaukee, WI (Onsite)  •  5 days ago
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Job Description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

We are seeking a friendly and professional Customer Service Representative to assist customers with inquiries, appointment scheduling, and service-related communication. This role helps ensure a positive customer experience while supporting daily office operations.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and in person
  • Schedule consultations, appointments, and follow-up communications
  • Maintain accurate customer records and documentation
  • Provide updates regarding services and scheduling when appropriate
  • Resolve routine customer concerns professionally and efficiently
  • Coordinate communication between customers and internal teams
  • Support administrative and office tasks as needed

Qualifications

  • Strong verbal and written communication skills
  • Excellent interpersonal and problem-solving abilities
  • Basic computer proficiency, including email and scheduling software
  • Strong organizational and multitasking skills
  • Professional, dependable, and customer-focused attitude

Additional Information

  • Competitive salary package
  • Career advancement and growth opportunities
  • Hands-on leadership training and mentorship
  • Supportive and collaborative work environment
  • Professional development opportunities
  • Valuable experience in business operations and leadership
  • Full-time stable position with long-term potential
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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