Sutherland

Customer Service Representative

Sutherland  •  Cairo, EG (Onsite)  •  5 days ago
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Job Description

Sutherland Egypt is a global BPO and digital transformation company with operations in Cairo and Alexandria. Sutherland known for its multilingual workforce. It delivers customer support, technical support, and back-office solutions using AI, automation, and cloud technologies.

💼 Position: Customer Service Representative | English Speakers

Why Join Us?

✔ Earn an annual package of up to EGP 270,000+

✔ Comprehensive medical insurance coverage up to EGP 200,000

✔ Fully provided transportation for a hassle-free commute

✔ Free access to professional training & career development courses

✔ Guaranteed KPIs during your first 3 months for a smooth start

✔ Fast-track promotion opportunities after only 6 months 🚀

Qualifications

English level B2+ or higher

Graduates or dropouts only (no gap years)

Valid military service certificate

Ability to submit all required documents within 30 days

Criminal record clearance within 5 days

Sutherland

About Sutherland

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they’re our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering services – the foundation that powers rapid innovation and scalable business transformation.

We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Pittsford (Rochester), NY
Year Founded
1986
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