Texas Wood Supply

Customer Service Representative

Texas Wood Supply  •  $36k - $38k/yr  •  Houston, TX (Onsite)  •  7 days ago
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Job Description

Accountabilities

  • Performing sales calls to customers on a regular basis.
  • Seeks out prospective client’s opportunities with new customers.
  • Establishes and maintains customer relationships in order to grow profitable sales.
  • Ability to lift or carry work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
  • Comprehend and stay relevant on new products and trends in the industry.
  • Follow-up on all generated quotations to assure that the customer is being serviced.
  • Develops an effective and productive working relationship with other team members.
  • Execute sales efforts in an ethical and professional manner.
  • Provide order estimates, enter customer purchase orders and follow them through the invoicing process.
  • Manage open orders and notify customers of any delivery schedule changes.
  • Maintain and regulate inventory controls.
  • Receive and distribute merchandise for store transfers.
  • Customer engagement for a pleasant experience.
  • Maintain and perform audit controls.
  • Set and maintain security standards.
  • Perform other work-related duties as assigned.

We look for team members who embody the following values and characteristics:

  • Works with urgency and purpose to deliver quality products.
  • Thrives in an entrepreneurial environment; is comfortable with ambiguity and change.
  • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization.
  • Works through silos and forges strong cross-departmental relationships in order to achieve outcomes.
  • Believe in holding themselves to a high level of conduct and professionalism.

Supervisory Responsibilities (if applicable): None

Requirements

Qualifications:

  • Education: High School Diploma or GED
  • Associates degree in Business Administration or closely related field preferred.
  • Experience: Sales experience preferred but not required
  • License or Certification: None

Physical Demands:

  • Be able to lift 25

Knowledge and Skills:

  • Must be able to read and write English.
  • Basic computer and math skills required.
Texas Wood Supply

About Texas Wood Supply

Texas Wood Supply began in 1979 as Valley Carpenters Inc. in Mission, TX, later becoming South Texas Moulding Inc. and moving to Donna, TX in 1984. It was the first company south of San Antonio to produce hardwood moulding, meeting the needs of the growing residential market. Expanding from 1 to 7 locations in the '90s and 2000s, including Brownsville, Mission, Corpus Christi, Laredo, Houston, and San Antonio, TWS has produced over 500 million feet of moulding. From humble beginnings with one moulder and rip saw, TWS now operates with advanced equipment, over 100 employees, and decades of experience, offering mouldings, cabinets, doors, plywood, millwork, and more.

Industry
Wholesale & Distribution
Company Size
11-50 employees
Headquarters
Donna, Texas
Year Founded
1979
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