Glass Outlet

Customer Service Representative

Glass Outlet  •  Commonwealth of Australia (Onsite)  •  7 days ago
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Job Description

With a
distribution centre based in Dandenong, Victoria, Glass Outlet is recognised
Australia-wide as a leading wholesale supplier of glass, aluminium fencing,
balustrading, aluminium screening, shower screens, and accessories.

We focus on
supplying complete solutions to the trade only market, giving our customers
access to quality products, competitive pricing, and exceptional service all in
one place.

We are
currently looking for a motivated and customer focused individual to join our
Dandenong South team.

If you enjoy
variety in your day, working with people, and being part of a fast paced
environment, this could be the role for you. No two days are the same, as you
will work across customer service, administration, logistics coordination, and
sales support while working closely with our warehouse and production teams.

What’s in it
for you?

• Stable full
time Monday to Friday role with no weekend work

• Supportive
team environment with on-the-job training provided

• Join a
well-established and growing Australian business

• Varied role
with a great mix of customer service and administration

Duties
Include

• Preparation
of system generated picking and packing reports for warehouse and production
teams

• Serving
trade customers including processing sales orders, generating invoices, and
handling stock enquiries

• Scheduling
outgoing freight through internal delivery services and third-party freight
providers

• Managing
incoming calls and emails relating to orders and general enquiries

• Processing
payments including cash, EFTPOS, and credit cards

• General
administration duties as required

Skills &
Experience

• Experience
within building materials and/or logistics would be highly regarded

• Strong
organisational and time management skills

• Ability to
multitask and work effectively in a fast-paced environment

• Proficient
in Microsoft Word, Excel, and Outlook

• Experience
using software for sales processing and dispatching goods

• Experience
within warehouse distribution and stock movement highly regarded

Benefits

• Generous
salary

• Staff
discounts

• On the job
training provided

• Full time
permanent role

• Monday to
Friday hours – 7:30am to 3:30pm

Glass Outlet

About Glass Outlet

From fencing and decking to balustrades, screening and bathroom solutions, our collection is made for projects of all sizes. Delivering innovation at competitive prices, we provide trusted one-stop solutions exclusively for the trade, while homeowners and architects can explore and collaborate with trade professionals to bring their vision to life.

Industry
Wholesale & Distribution
Company Size
51-200 employees
Headquarters
Brisbane , AU
Year Founded
2008
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