Avnet

Customer Service Representative

Avnet  •  Kraków, PL (Hybrid)  •  7 days ago
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Job Description

Farnell

Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.

What you will be doing:

  • Provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
  • Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
  • Ensure that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
  • Maintain and updates electronic and/or hard copy records as required.

What is in it for you:

  • Private medical care
  • Office based/hybrid 3 days office, 2 days home.
  • Meal allowance
  • Holiday allowance
  • 26 days of annual leave
  • Professional initial and development trainings
  • bike parking

What about you?

  • Fluency in Romanian or other East Europe language (except Polish) is great advantage
  • Fluency in English both oral and written is a must
  • Typically requires a minimum of two years of related experience.
  • High School Diploma or equivalent
  • Must have computer, email, phone, communication and problem solving skills.
  • Communicative and open personality

#LI-FARNELL

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.


Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – hrnow@avnet.com, Asia applicants - hrnow.asia@avnet.com, EMEA applicants - hrnow.EMEA@avnet.eu

Job Applicant EMEA Imprints

Avnet

About Avnet

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology.

Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a leading global technology distributor and solutions provider at the center of the technology value chain. Founded in 1921, we work with suppliers in every major technology segment to serve customers worldwide across a broad range of markets. Whether working on large-scale production or early prototypes, we meet customer needs through individualized, end-to-end service to streamline solutions and improve efficiency for customers worldwide. Headquartered in Phoenix, Arizona, we serve more than 1 million customers in more than 140 countries and partner with global suppliers from almost every technology segment.

Learn more about Avnet at www.avnet.com.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Phoenix, AZ
Year Founded
1921
Website
avnet.com
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