IntelliPro

Customer Service Representative

IntelliPro  •  $20/hr  •  Gastonia, NC (Onsite)  •  6 days ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.
29
AI Success™

Job Description

Title: Customer Service Representative
Location: Gastonia, NC 28056
Duration:12 Months
#8692
Pay Rate: $20/hr- In-Person Interview

Knowledge, Skills & Abilities
Required:
  • Proven verbal and written communication skills.
  • Ability to exercise good judgment with minimal supervision.
  • Excellent analytical skills, decision making ability, negotiation and problem-solving skills.
  • Must have basic knowledge of computers, including Customer Information Systems, Microsoft Office products (Word, Excel, Outlook, etc.).
  • A basic understanding of organization/department/section policies/procedures.
  • A basic understanding of billing, rates, credit, energy usage, and customer accounts.
  • Demonstrate the ability to de-escalate a call with irate and difficult customers.
  • Identify and resolve basic routine issues.
  • Work varying shifts, nights, weekends and during emergency situations.
  • Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.
  • Excellent interpersonal skills and ability to function within a team.
  • Punctual and ability to plan and use time effectively.
  • Flexibility with respect to shifts.

IntelliPro

About IntelliPro

IntelliPro Group Inc. is one of the fastest growing IT services and HR solutions companies in Americas & APAC. We provide comprehensive IT services to help clients with IT Strategic Planning, Implementation, Deployment, IT Support on Artificial Intelligence, Big Data, Cloud Computing, Mobile Application Development, Data Mining and Business Intelligence, Enterprise Data Warehouse, and more.

Besides our established IT services, our new business now is quickly extending to one-stop HR Solution Services, including Oversea Branch Setup Consulting, Compensation & Benefits Policy Consulting, Payroll Management Service, Talent Recruiting, and Employer Branding to satisfy our clients’ fast business expansion requirement.

We have built our business on our company-wide commitment to continually overdeliver on the high expectations of our clients, employees, and business partners. The secret to our success is that our unified team works harder, faster, smarter, and more collaboratively than anyone else in the talent acquisition business. In addition to the immense talent and proprietary technology, IntelliPro Group is proud to offer continual professional development and extraordinary benefits to both consultants and full-time employees.

Industry
HR & Recruiting
Company Size
1,001-5,000 employees
Headquarters
San Jose, California
Year Founded
2009
Website
intelliprogroup.com
Social Media