Lil' Kickers Franchising

Customer Service Representative

Lil' Kickers Franchising  •  $18.75/hr  •  Vancouver, WA (Onsite)  •  20 days ago
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Job Description

Replies within 24 hours Benefits:

  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Training & development

Join our Customer Service Team!

  • Fun and friendly environment
  • Flexible and consistent hours
  • Competitive wages
  • Paid training
  • Paid sick time
  • SIMPLE IRA with employer match (upon eligibility)
  • Referral program
  • Opportunity for advancement
  • Fitness-casual dress code
  • Employee discounts
  • Free Membership

Salmon Creek Indoor Customer Service Representatives are vital to the success of our business. As the face of Salmon Creek Indoor, they help give customers the best possible experience by providing exceptional service. That means they are knowledgeable in all aspects of our programs and enjoy interacting with others.

Whether it’s answering questions in person, making phone calls, checking in players, booking birthday parties, or just working the counter, our hosts know how to get it done—and have fun while they're doing it.
Salmon Creek Indoor is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round.
Responsibilities

  • Become well-versed in all Salmon Creek Indoor offerings to provide outstanding customer service.
  • Collaborate with customers to answer questions and problem-solving.
  • Effectively and professionally communicate with customers in person, on the phone, and by email.
  • Assisting with sales of programming and customer memberships.
  • Accurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platforms.
  • Serve food, beverages, and concessions ( MAST permit), if you don't have one, we will pay for your training to get this). Must be 21 years old to serve alcohol at the arena.
  • Manage front desk appearance with stocking, facing, and rotation of inventory.
  • Help maintain a clean facility.

Qualifications

  • Customer Service Representatives are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers.
    They also:
    • Build rapport with all customers and families
    • Multi-task and manage time effectively
    • Know how to have fun on the job!
  • Previous customer service experience is preferred but not required.
  • Undergo a background check

Desired Availability

  • We are actively looking for candidates that currently have availability to work the following Days/Times:
    • PRIORITY: Friday, Saturday, & Sunday Evenings
    • Weekday Evenings
    • Weekday Mornings


Compensation: $17.75 - $18.75 per hour

About Us

Lil’ Kickers is a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical, intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada, Lil’ Kickers has been a source of fun and individual growth for more than 1,000,000 participants over the past 20 years.

Our Philosophy

Using world-renowned child development theories, our curriculum is child-centered, creative, and comprehensive. By rewarding the children’s effort and not just the outcome, we drive the will to try again and again and again. We believe an amazing on-field experience will keep children engaged and coming back for more.

Our Mission

To inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to all-star soccer or simply just want to play.

Every Coach within Lil' Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both age-appropriate and developmentally minded.

Lil' Kickers Franchising

About Lil' Kickers Franchising

Lil’ Kickers is a nationwide child development program that teaches soccer fundamentals to kids ages 18 months to 12 years. With more than 100 youth soccer franchise locations across the U.S., we invite you to join the team that has inspired more than 1,000,000 Lil’ Kickers participants over the past 20 years. For many of our franchisees, the Lil’ Kickers program has become one of their higher revenue-generating programs, bringing youth and their families into the facility year-round during off-peak hours.

The Benefits of Lil’ Kickers:

- Attract a new, younger demographic to your facility during off-peak weekday

hours.

- You’ll create lifelong customers by providing a path to other programs and

building brand loyalty from an early age.

- Year-round programming keeps customers coming back.

- We provide supplemental programming options like camps, birthday parties,

small-sided leagues and enrichment programming to keep your facility busy

even when school is out.

- Our child development-focused curriculum differentiates us from traditional

soccer programs, teaching life skills and helping children hit developmental

milestones, in addition to soccer fundamentals.

- You’ll have a dedicated support rep during launch and ongoing who will take a

personalized approach and guide you on how to grow your business.

- We provide you with unparalleled training, marketing, tools and constant

innovation.

- We have options for those that own a facility and those who do not.

- Through our seamless implementation process, we’ll get you up and running in

as few as 8 weeks!

Want to learn more about this franchise opportunity? Fill out the form at www.lilkickers.com/lil-kickers-franchising/ or give us a call at 877-650-0007. We’ll talk to you about the opportunity in your market and see if Lil’ Kickers is a good franchising fit.

Industry
Education & Training
Company Size
51-200 employees
Headquarters
Redmond, Washington
Year Founded
1999
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