Job Description

Job Location: 58 - 1995 W. Monroe St. - Springfield, IL 62704

Position Type: Part TimeEducation Level: None

Salary Range: $16.00 - $16.50 Hourly

Travel Percentage: None

Job Shift: Afternoon-Evenings

Job Category: Customer ServiceJoin the Q Crew at Qik n’ EZ—where we provide fast, friendly, and reliable service to our community! As a Customer Service Representative, you’ll play a vital role in creating positive experiences for customers, maintaining store efficiency, and ensuring top-tier service.

Perks & Benefits

• $0.10 off per gallon of gas.
• 10% employee discount on in-store purchases.
• Competitive hourly pay with performance-based incentives.
• Growth opportunities – advance to leadership roles!
• Fun, energetic workplace culture as part of the team.
• Flexible scheduling options.
• Weekly pay with direct deposit.
• Vision & dental insurance options
• Accrued Paid Time Off (PTO)
• Comprehensive training with a wage increase once completed.

What You’ll Do

• Deliver outstanding customer service with a friendly and professional attitude.
• Operate cash registers, assist with transactions, and process payments efficiently.
• Stock shelves and maintain store cleanliness to ensure a great shopping experience.
• Support daily store operations by handling inventory and assisting with merchandising.
• Respond to customer inquiries and resolve issues promptly and courteously.

What We’re Looking For

• Previous customer service or retail experience preferred but not required.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong communication and problem-solving skills to assist customers.
• Team-oriented mindset and positive attitude.
• Flexible availability, including evenings, weekends, and holidays.

We’re hiring friendly, dependable people who take pride in their work — come grow with us!

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Additional tasks may be assigned as needed.

QualificationsQualifications & Physical Requirements

• 21 years of age or older.
• Reliable and consistent transportation.
• Ability to lift up to 50 lbs., including 25 lbs. overhead.
• Ability to bend, reach, and stand for long periods.
• Ability to pass a background check and drug test.
• Comfortable and safe using ladders or step stools.
• Able to work in all weather conditions.
• Availability to work weekends and holidays as needed.