Henry Schein

Customer Service Representative

Henry Schein  •  Mulgrave, AU (Onsite)  •  1 month ago
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Job Description

Join a well‑respected dental supplies business where customer care truly matters. This is a great opportunity for a motivated self‑starter who enjoys helping others and wants to be part of a friendly, passionate team that genuinely enjoys coming to work. What you do here matters — you’ll be supporting dental professionals who, in turn, care for their patients every day.

The Role

This role is ideal if you’re looking to step away from dental practice life but still want to use your dental knowledge and customer-focused skills. As part of our Customer Care team, you’ll be the trusted point of contact for our dental customers, building strong relationships over the phone and delivering a standout service experience.

You’ll manage inbound enquiries and make outbound calls, supporting customers with:

  • Product enquiries and recommendations

  • Orders, returns and quotes

  • Promotions, new products and relevant activities

You’ll also contribute to sales opportunities through confident, value‑based conversations and accurate administration.

About You

You’re customer‑centric, organised and enjoy being on the phone. You take ownership of your work, pay close attention to detail, and bring a positive, can‑do attitude every day.

You’ll bring:

  • A passion for delivering exceptional customer service

  • Experience in a dental environment (highly regarded, but training provided)

  • Confident phone manner with the ability to upsell

  • Strong attention to detail and accuracy

  • Solid computer skills (Microsoft Office essential)

  • Clear verbal and written communication

  • Reliability, enthusiasm and a team‑first mindset

Why Join Us?

  • Friendly, supportive “family” culture

  • A fun, collaborative team environment

  • Free onsite parking and easy public transport access

  • Discounts on dental products

If you’re proactive, customer‑focused and ready to make a meaningful impact, we’d love to hear from you. Apply today and send through your CV.

Henry Schein

About Henry Schein

Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 25,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.

Henry Schein operates through a centralized and automated distribution network, with a selection of more than 300,000 branded products and Henry Schein corporate brand products in our distribution centers.

A FORTUNE 500 Company and a member of the S&P 500® index, Henry Schein is headquartered in Melville, N.Y., and has operations or affiliates in 33 countries and territories. The Company's sales reached $12.7 billion in 2024, and have grown at a compound annual rate of approximately 11.2 percent since Henry Schein became a public company in 1995.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Melville, NY
Year Founded
1932
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