National Seating & Mobility

Customer Service Representative

National Seating & Mobility  •  Farmers Branch, TX (Onsite)  •  14 hours ago
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Job Description

What is it like to work at NSM?

National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs.

Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.

NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.

Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

Position Highlights:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

·Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.

·Order management, coordinating with branch staff, clients, clinicians, and care givers.

·Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.

·Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.

Qualifications for this position:

·High School Diploma or G.E.D.

·Communication Proficiency

·Computer Proficiency

·Organizational Skills

Customer/Client Focus

Benefits:

· Paid Time Off

· Company paid holidays

· Health, Dental, Vision, & Life Insurance

· 401k Company Match

· Tuition reimbursement and Education Assistance

We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives!

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National Seating & Mobility

About National Seating & Mobility

NSM provides 360-degree Complete Mobility Solutions, from customizing wheelchairs to installing chair lifts or repairing your equipment. No matter what you need, we have innovative products and a reliable team of experts to keep you moving so you can enjoy life to the fullest - wherever it takes you.

We build the right chairs for people with severe physical challenges. Many are children with birth defects, such as Cerebral Palsy, Muscular Dystrophy and Spina Bifida. We also serve teens, adults and seniors challenged with severe trauma, disease and skeletal disorders.

To get it right, we must continually adhere to a spider web of ever-changing state and federal laws, as well as insurance regulations. This requires a dedicated team of master ATPs, expert compliance /funding specialists and a national management team dedicated to what’s best for our clients. Thanks to our talented hardworking team of people, we’re able to accomplish our mission—one wheelchair at a time.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Franklin, TN
Year Founded
1992
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