Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
Operating since 1987, Johnson Brothers of Indiana is one of the state’s largest distributors. The company began its operation in Michigan City and Fort Wayne as Indiana Wholesale Wine & Liquor. Today, our more than 200 team members provide our portfolio of world-class wines and spirits to retail stores, iconic restaurants, and world-class hotels throughout the Hoosier state.
Serves customers and Sales Managers by providing product and service information; resolving product and service problems.
J ob Duties
Ensuring customer satisfaction by answering calls and responding to customer inquiries or requests in a timely manner.
Assisting customers with questions regarding order status, pricing, and shipping issues.
Accurate data entry of customer orders.
Working with sales representatives and managers for pricing overrides, special products, and problem resolution with customer accounts.
Answering telephone and utilizing the switchboard to transfer calls as needed.
Assist the team as needed and be able to backup other jobs during vacations and illness.
Job Requirements:
2 year Business related degree (preferred).
Excellent written and verbal communication skills with professional telephone etiquette
Resolution driven and customer service oriented
Ability to multi-task and meet deadlines in a fast paced, high volume environment.
Detail oriented with strong organization skills.
Solid computer skills including: MS Office (Excel, Word and Outlook), AS400 experience is helpful
Perform wide variety of administrative duties as assigned
Local candidates preferred (no relocation package available)
Worker Sub-Type:
Regular
Time Type:
Full time
Johnson Brothers is a single-family owned wine, beer, and spirits distributor, led by Michael and Todd Johnson. Founded in 1953 by their father, Lynn Johnson, the company has grown into one of the largest wholesale distribution companies in the United States, operating across 20 states. Johnson Brothers partners with top-tier suppliers to deliver a world-class portfolio and exceptional customer service. The company remains rooted in its founding values of integrity, innovation, and excellence. For the third year in a row, Newsweek has named Johnson Brothers one of America’s Most Trustworthy Companies for 2025. Learn more at johnsonbrothers.com.
Explore exciting career opportunities at Johnson Brothers across a range of functions. Whether your expertise lies in accounting, finance, customer service, sales, trade development, or information technology, we have opportunities tailored for you. Join us and be part of a dynamic team driving innovation and excellence in the beverage industry.
