Transit Team, Inc.
Employer of choice! Voted best company to work for by US News & World Report for 2025-2026.
Transit Team is a provider of paratransit transportation services in the Twin Cities metro area. As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in every interaction with our clients. The Metro Mobility Demand service is designed to serve certified Metro Mobility riders in the Twin Cities metro area. Daily job duties include: answering customer phone calls, booking ride requests for customers, canceling rides requests, providing ride ETA data, making outgoing calls to customers informing customers of their next day’s ride times and explaining the policies regarding Metro Mobility system and service.
Shifts Available:
Monday - Friday 7:00AM - 3:30PM
Qualifications:
Clean criminal record
Good communication and computer skills
Prior customer service skills a plus
Familiarity with the Twin Cities metro area
We Offer:
Paid Training
Paid Holidays
2 Weeks of PTO
Medical, Dental, Vision, and Life Insurance
401K with up to a 4% company match
Employee Assistance Programs
And More!
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Transit Team is the largest paratransit provider in the state of Minnesota.
For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.
At Beacon Mobility, we stand as a family of transportation
companies, united by our dedication to serving the distinct
needs of our customers. Harnessing the power of connected
technology to streamline operations and bring communities
together, we deliver tailored mobility solutions that free up
local teams to focus on what matters most.
Beacon employs a team of over 15,000 employees across 16 partner companies, running 11,000 vehicles and serving our Special Ed, Regular Ed, Paratransit, and NEMT customers in 22 states.
Our dedicated and compassionate team takes pride in their ability to create customized, mobility-based solutions that empower people to get where they need to go.
Beacon Mobility's partner companies include ADROIT, Alltown Bus Service, DS Bus Lines, Easton Coach Company, JYL Transportation, Leesel Transportation, Midwest Bus Sales, NRT Bus, Palmeri Transportation, Salter Transportation, SCR Medical Transportation, Transit Team, TravelKuz, Local Motion of Boston, Royal Coach, Van Pool Transportation, Rolling V, Easton Bus and, WE Transport.
