Customer Service Representative provides assistance and support to Sales Executive by responding to customer inquiries, processing order and maintaining sales related databases. Ensuring also smooth sales operation and customer satisfaction.
1. Sales Data Inputting: Accurately enter sales data and information to database.
2. Customer Information Management: Maintain and update customer records including contact details, address, delivery information, and accounting details.
3. Product Information Management: Enduring the complete and correct information of lists of products.
4. Pricing Management: Entering correct pricing based on approved purchase orders, and or weekly price updates.
5. Order Processing: Process and submit customer orders accurately in a timely manner.
6. Data Verification and validation: Ensure the accuracy and validity of entered data by double-checking and reviewing against source documents.
7. Collaboration: Coordinate with sales executives or managers to obtain and clarify necessary information for accurate data entry.
8. Documentation: Maintain clear and organized documentation of entered sales data, including filing of customer documents and prospectus.
Meatplus Corporation correlate business growth with career growth, work efficiency, and team dynamics are the defining factors on how the company grows.
Currently, we are recognized as one of the leading importer and distributor of fresh frozen meat and seafood from USA, Australia, Canada, Europe and Spain.
With its commendable business, sales and corporate growth, Meatplus considers its workforce, culture, business strategies and its customer service skills as its real asset. Each and every personnel marks a contribution: wherein, the necessary motivation and incentive are seen in the overall workplace.
Our Customer Promise:
* Quality is the prime parameter of product development; product processing; and every other aspect of the business and service,
* Uniformity with set national and international business and management standards and guidelines are safeguarded.
* Adherence to best business and commercial practices and procedures
* Listening to and learning from each and every need and expectations of customers
* Initiate premium service processes and procedures
* Tested products; sources; business integrity and customer focus are the service and management mandates.
* Yield competitive prices; satisfied customers and sustainable business and commercial competencies.
