We are looking for a Customer Service Representative that will handle the following:
Check and handle drafts sent by the clients to avoid any misinformation.
Check VGM data in the system to check for missing information
Late arrival requests control
Loading intention
Print originals Bl and make them available to the clients.
Communicate with customers to establish better relations
Work closely with Sales Team having better comprehension regarding Customers' needs
Requirements:
Degree in Trade International business, or related areas
Upper intermediate to advanced English level
Office 365 mainly excel and word
Customer Service Ability
Multi-task
Customer-oriented
Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position.
ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability.
Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.
