Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
At Brown Dog Lodge Veterinary, we take pride in providing exceptional veterinary care with compassion, professionalism, and attention to detail. We are seeking an experienced and polished Client Service Representative (CSR) to join our dedicated team and help us deliver customer excellence with each client and patient.
🎁Perks & Pay:
Part-time health, mental health, and telehealth benefits.
Reporting To:
General Manager
🐾What You Bring to the Table:
Previous experience in a client service role (veterinary or healthcare preferred)
Exceptional communication, interpersonal, and organizational skills
Strong attention to detail and ability to multitask in a fast-paced environment
Proficiency with computers and, ideally, practice management software
A professional appearance and demeanor, with genuine compassion for pets and their owners
🐕What You'll Be Doing (Besides Making Furry Friends for Life):
Welcome clients and patients with warmth, professionalism, and empathy
Answer phone calls and emails promptly while providing accurate information
Manage appointment scheduling and maintain efficient client flow
Process payments and maintain precise client and patient records
Collaborate closely with veterinarians and medical staff to support patient care
Handle client concerns with discretion, understanding, and problem-solving skills
Uphold our hospital’s standards for client confidentiality and service excellence
Why Join Brown Dog Lodge Veterinary?
A refined, team-oriented environment dedicated to client satisfaction and patient care
Competitive compensation and comprehensive benefits
Opportunities for professional development and continuing education
Employee discounts for veterinary services and products
If you are a client-focused professional who thrives in an environment of excellence and compassion, we invite you to apply and become part of theBrown Dog Lodge Veterinary team.
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?
We are on a mission to redefine the standard of care for pet health and well-being. We offer a full spectrum of services through a "whole health" approach, to help pets everywhere live happier, healthier lives.
We are 1,200+ pet people all across the US, working together every day to deliver high-quality care for pets and a better customer experience for pet owners.
With a long-term vision, we are focused on building and growing a world-class team of pet care professionals. We are committed to continuously improving the standard of care, developing our employees, and maintaining the quality and culture our customers love and have come to expect.
