Job Description

Join our team as a Customer Service Representative supporting Caribbean operations where you'll coordinate asset transfers, manage inventory, process orders, and provide exceptional customer service. You'll be the vital link between our operations teams, vendors, and clients, ensuring smooth delivery of products and services while maintaining the highest standards of safety, quality, and compliance.

Responsibilities:

• Coordinate asset and inventory transfers across the Caribbean region to meet operational requirements

• Create and submit quotes using company software and obtain necessary internal approvals

• Participate in client meetings to provide updates on orders, deliveries, and action items

• Conduct monthly reviews of client orders to ensure on-time delivery and identify potential risks

• Process Order Requisitions, Non-PO request forms, and Delivery Notes according to company procedures

• Liaise with vendors and internal teams to track production progress and expedite orders when needed

• Monitor sub-rental equipment and services on a monthly basis

• Verify commercial invoices against internal manufacturing orders for accuracy

• Maintain accurate records of all transactions and documentation in company systems

Skills Required:

• Excellent verbal and written communication skills with ability to convey technical information

• Strong attention to detail and organizational abilities

• General knowledge of products being sold and purchased

• Proficient computer skills and system navigation

• Problem-solving and troubleshooting capabilities

• Ability to work with all levels of personnel and build strong customer relationships

Qualifications Required:

• Associate Degree / Professional Diploma

• 5 years of relevant experience in oil and gas industry or technical services

• Commitment to safety, security, and compliance standards

• Dedication to quality service and continuous improvement

Qualifications Preferred:

• Knowledge of Caribbean business operations

• Experience with inventory management systems

• Background in customer service or client relations

#LI-KP1

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.