Job Description

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they’re our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering services – the foundation that powers rapid innovation and scalable business transformation. We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model.

• This is a full-time on-site role for a Customer Support Representative, located in Cairo, Egypt. The Customer Support Representative, will interact
• customers to provide assistance and support for various products and services.
• addressing inquiries and resolving issues effectively.
• handling billing support requests, ensuring customer satisfaction.
• and utilizing analytical skills to troubleshoot problems.

Qualifications

• Fresh graduates & dropouts are welcome!
• Good communication and customer service skills
• A positive attitude and willingness to learn
• Strong listening and problem-solving skills
• Comfortable working as part of a team
• Fluent English is required (B2/C1 level)
• Ability to work night & overnight shifts

Additional Information

All your information will be kept confidential according to EEO guidelines.