Location: New York, NY 10004
Status: Full Time
Pay Rate: $17
Bilingual Candidates: Spanish, Mandarin, Bengala, HIndi, Cantonese, Russian, Punjabi, Arabic, Urdu
Notes: Temporary position (13 weeks), possibility to be extended depending on performance.
-Develop working relationships with customers and monitor engagement and progress.
-Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility.
-Conduct workshops and other training related services for customers.
-Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
-Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs).
-Follow up with customers to ensure that their needs are met, and questions and concerns are resolved.
-Interact with other team members to provide expertise and assistance in resolving participant issues.
-Maintain accurate and timely case notes on all customer contacts and document activities.
-Share information about outreach and engagement efforts with project staff.
-Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider.
Employing people across the United States in fields from healthcare to high-profile professional to light industrial, NSG encompasses all disciplines and regions to meet the challenging and sophisticated employment demands of our clients.
With a track record of staffing excellence, our recruiting team and support staff handle all projects with a commitment to quality service. We are a collaborative, innovative and customer-service oriented group of professionals. We continually build and establish relationships with top-tier organizations and industry-leading professionals nationwide.
NSG’s clients include elite professional services firms, Fortune 500 companies, local, federal and state agencies as well as small and mid-cap businesses. NSG is a minority owned supplier with 14 offices, 250 corporate staff and 4,000 contingent staff across 40 states. NSG is a part of the Noor Inc. family of companies and is committed to providing top-tier, unparalleled recruiting and staffing services.
The NSG team serves as career consultants to each of our candidates - they count on us to be their strategic career partner through every step of the process. We are fully invested in their success and our engagement goes beyond simply reviewing a resume. We recognize that a candidate's success depends on finding the right opportunity and we engage all of our resources to help them reach their potential.
