We are looking for a Customer Service Representative to join our team in Braeside, Victoria. The ideal candidate will have strong communication skills and the ability to provide excellent customer service. This role involves resolving customer inquiries and issues, processing orders, and collaborating with other departments to ensure customer satisfaction.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly
- Resolve customer complaints in a professional manner
- Provide product and service information to customers
- Process orders, returns, and exchanges accurately
- Maintain detailed customer records
- Collaborate with other teams to improve overall customer experience
- Stay up-to-date on product knowledge
Qualifications:
- High school diploma or equivalent
- 1-2 years of experience in a similar role
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work independently or as part of a team
- Proficiency in Microsoft Office applications
Additional Information: www.lhr.net.au; www.labourhireandrecruitment.com.au. Please disregard if not relevant.
Please note that this job description is tailored specifically for the role of Customer Service Representative at your location in Braeside, Victoria. Feel free to reach out if you require any further customization or have any specific requirements.
www.lhr.net.au
www.labourhireandrecruitment.com.au
LHR - Labour Hire and Recruitment Pty Ltd.
LHR provides a high quality recruitment service Australia-wide. We have clients across various industries such as construction, manufacturing and transportation.
LHR is an Australian owned company that prides itself on helping employers find the best employees for their business. At LHR, we recognise that the process of recruiting can be tedious and time consuming for employers. Whether you’re looking for casual, temporary or permanent staff, working with LHR for your recruitment needs will alleviate the unnecessary stress and extra hours involved in finding the person who is the “best ft” for your company.
We employ only the the best recruiters to ensure that you get only the best the market has to offer. Each one of our recruiters has extensive experience in the field they recruit and we have spared no expense by giving our recruiters the best tools, systems and processes to make them both efficient and effective in their search.
To learn more about how LHR can help you, head to our website www.lhr.net.au
