Domino's

Customer Service Rep(05960) - 17145 W Wortham Rd

Domino's  •  Mississippi (Onsite)  •  4 months ago
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Job Description

At Customer Delight Pizza, LLC, we believe great service begins with great people. Our mission is simple: deliver delight in every slice and every interaction. We are a fast-growing Domino’s franchise that values teamwork, integrity, and a positive, uplifting work environment.

We move with purpose, serve with energy, and operate with excellence. Whether we’re making products or greeting customers with smiles so bright, we want to create moments of delight.

We are committed to:

  • Exceptional service rooted in kindness, accuracy, and speed

  • Quality products made with pride and consistency

  • A clean, safe, and professional workplace

  • Growth opportunities

  • A culture of teamwork, communication, and respect

When you join Customer Delight Pizza, LLC, you join a team that works hard, cares deeply, and takes pride in doing things right. We don’t just make pizza — we make delight .

🍕 INTERNAL JOB DESCRIPTION — Customer Service Representative (CSR)

Customer Delight Pizza, LLC

Our Customer Service Representatives are the heartbeat of the store. CSRs help create delight in every interaction — from making delicious products to greeting our guests with energy, accuracy, and care. This role supports store operations by serving customers, preparing high-quality items, and keeping the store clean, safe, and ready for business.

Key Responsibilities

✨ Deliver Delight Through Service

  • Greet every guest with warmth, confidence, and a smile.

  • Take accurate phone, walk-in, and online orders with a friendly, upbeat tone.

  • Communicate clearly with customers and teammates.

  • Resolve basic concerns and ensure each guest leaves feeling valued.

✨ Create Products That Delight

  • Prepare pizzas, sides, and menu items following portioning and quality standards.

  • Maintain food safety, sanitation, and proper prep procedures.

  • Stay focused and quick during rush times.

✨ Keep the Store Ready for Delight

  • Complete housekeeping tasks including wiping surfaces, sweeping/mopping, dishes, and trash.

  • Maintain a clean, organized workstation and guest area.

  • Assist with stocking and product rotation.

✨ Support the Team

  • Work with a “we before me” mindset.

  • Follow all policies, procedures, and safety guidelines.

  • Jump in where needed to keep the shift running smoothly.

Qualifications

  • Friendly, positive communicator.

  • Comfortable moving quickly in a fast-paced environment.

  • Able to stand, walk, bend, and lift up to 25 lbs.

  • Meets all company and state employment requirements.

Work Environment

A fast-moving, team-driven space where we talk to customers, make products, and keep the store clean and ready.

Domino's

About Domino's

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.

Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.

Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.

Browse U.S. career opportunities at jobs.dominos.com.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Ann Arbor, MI
Year Founded
1960
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