Domino's

Customer Service Rep(02963) - 1125 Columbia Center Drive

Domino's  •  Columbia, IL (Onsite)  •  4 months ago
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Job Description

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team in Columbia, United States. As a vital member of our organization, you'll be responsible for ensuring exceptional customer experiences while supporting various aspects of our pizza delivery operations.

  • Provide friendly and efficient customer service through phone and in-person interactions
  • Take and process customer orders accurately
  • Prepare high-quality pizzas and other menu items
  • Handle cash transactions and maintain accurate records
  • Contribute to a positive dining experience by maintaining a clean and organized work environment
  • Collaborate with team members to ensure timely order fulfillment and delivery
  • Assist with various cleaning tasks to uphold store cleanliness standards
  • Lift and move items weighing up to 25 lbs. as needed

Qualifications

  • Excellent customer service skills with a friendly and positive attitude
  • Strong communication abilities and active listening skills
  • Basic math skills for handling cash transactions
  • Ability to follow directions and adhere to food safety guidelines
  • Flexibility to work in a fast-paced environment, including weekends and holidays
  • Team player mentality with a willingness to support colleagues as needed
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Attention to detail and commitment to maintaining a clean work area
  • No prior experience required; on-the-job training will be provided

Note: Applicants must be able to pass a pre-employment drug test and criminal background check.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's

About Domino's

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.

Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.

Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.

Browse U.S. career opportunities at jobs.dominos.com.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Ann Arbor, MI
Year Founded
1960
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