Domino's

Customer Service Rep(02849) - 3988 Maryvile Rd

Domino's  •  Granite City, IL (Onsite)  •  5 months ago
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Job Description

Join our team at Domino's Pizza in Granite City, United States, as a Customer Service Representative! We're looking for enthusiastic individuals to provide exceptional service at our 3988 Maryvile Rd location. As the face of our brand, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality.

  • Answer incoming phone calls and take customer orders accurately
  • Prepare and make pizzas according to company standards
  • Process cash and credit card transactions efficiently
  • Provide outstanding customer service, addressing inquiries and resolving issues
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various tasks as needed, including cleaning and restocking supplies
  • Lift and move items weighing up to 25 lbs.

Qualifications

  • Excellent communication skills with a friendly and professional demeanor
  • Strong attention to detail and ability to follow directions accurately
  • Basic math skills for handling cash transactions
  • Flexibility to work various shifts, including weekends and holidays
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Team player attitude with a willingness to assist colleagues as needed
  • Ability to thrive in a fast-paced environment and multitask effectively
  • Customer-focused mindset with a commitment to providing exceptional service
  • Previous experience in food service or customer service is a plus, but not required
  • High school diploma or equivalent preferred
Domino's

About Domino's

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.

Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.

Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.

Browse U.S. career opportunities at jobs.dominos.com.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Ann Arbor, MI
Year Founded
1960
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