Domino's

Customer Service Rep(02830) - 901 W MORTON AVE

Domino's  •  Jacksonville, IL (Onsite)  •  1 month ago
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Job Description

Domino's Pizza in Jacksonville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 901 W MORTON AVE location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

  • Provide exceptional customer service by greeting customers, taking orders, and addressing inquiries in a professional and friendly manner
  • Process customer orders accurately and efficiently through phone calls and in-person interactions
  • Prepare and make pizzas according to company standards and customer specifications
  • Handle cash transactions and operate the point-of-sale system with precision
  • Maintain a clean and organized work environment, adhering to food safety and hygiene standards
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold the store's cleanliness standards
  • Demonstrate flexibility in handling multiple tasks and adapting to changing priorities
  • Lift and move items weighing up to 25 lbs as needed

Qualifications

  • Strong customer service skills with a friendly and empathetic demeanor
  • Excellent communication abilities, both verbal and written
  • Basic math skills for accurate cash handling and order processing
  • Ability to follow directions and adhere to company policies and procedures
  • Physical stamina to stand for extended periods and lift up to 25 lbs
  • Basic computer skills for operating order-taking systems
  • Demonstrated multitasking ability in a fast-paced environment
  • Keen attention to detail to ensure order accuracy
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Team-oriented mindset with a willingness to collaborate and support colleagues
  • High school diploma or equivalent preferred (but not required)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's

About Domino's

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.

Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.

Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.

Browse U.S. career opportunities at jobs.dominos.com.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Ann Arbor, MI
Year Founded
1960
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