Domino's

Customer Service Rep(02803) - 1135 W. Wood

Domino's  •  Decatur, IL (Onsite)  •  5 months ago
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Job Description

Join our team at Domino's Pizza in Decatur, United States, as a Customer Service Representative at our 1135 W. Wood location! We're looking for enthusiastic individuals who are passionate about delivering exceptional customer experiences in a fast-paced, team-oriented environment.

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare high-quality pizzas and other menu items according to company standards
  • Process cash and credit card transactions with precision
  • Provide outstanding customer service, ensuring customer satisfaction with every interaction
  • Maintain a clean and organized work area, adhering to food safety and sanitation guidelines
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks to uphold the store's cleanliness standards
  • Handle customer inquiries, concerns, and special requests in a professional and friendly manner
  • Contribute to a positive work environment by demonstrating a can-do attitude and team spirit

Qualifications

  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication abilities, both verbal and listening
  • Capability to multitask and work efficiently in a fast-paced environment
  • Basic math skills for handling cash transactions accurately
  • Physical ability to lift up to 25 lbs and stand for extended periods
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Ability to follow directions and adhere to company policies and procedures
  • Team player mentality with a willingness to assist colleagues as needed
  • Basic food handling knowledge or willingness to learn
  • Attention to detail in order taking and food preparation
  • Positive attitude and easy smile, even during busy or challenging situations
  • Reliable and punctual with a strong work ethic

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's

About Domino's

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets.

Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work.

Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals.

Browse U.S. career opportunities at jobs.dominos.com.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Ann Arbor, MI
Year Founded
1960
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