Job Description

Join our team as a Customer Service Representative at our O'Fallon, United States location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions
• Provide outstanding customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Handle multiple tasks simultaneously in a fast-paced environment

Qualifications

• Excellent customer service skills with a friendly and empathetic demeanor
• Strong communication abilities, both verbal and written
• Capability to follow directions and adhere to company policies
• Basic math skills for handling cash transactions
• Ability to multitask efficiently in a fast-paced setting
• Physical ability to lift up to 25 lbs.
• Flexibility to work weekends and holidays
• Previous customer service experience preferred
• Team-oriented mindset with a positive attitude
• Attention to detail and strong organizational skills

Additional Information

All your information will be kept confidential according to EEO guidelines.