Lincare

Customer Service Rep, Long term care

Lincare  •  Akron, OH (Onsite)  •  19 days ago
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Job Description

This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.

Job Responsibilities:

  • Log all incoming calls
  • Add new residents to existing LTC customer data base as necessary
  • Follow up on delivery of requested items
  • Answer questions and troubleshoot customer issues
  • After-hours dispatching when scheduled

Qualifications

  • Read and analyze documents such as customer orders
  • Effectively communicate with co-workers and customers alike
  • Help with the training of employees
  • Apply common sense understanding to carry out oral and written instructions

Education and Experience:

  • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
  • Computer literacy is necessary

Physical Demands:

The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.

Lincare

About Lincare

Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.

Services we offer include:

Oxygen Therapy

Nebulizer Therapy

Sleep Therapy

Ventilator Therapy

Enteral Therapy

Pediatric Services

Caring Responders

Long Term Care

Disease Management Programs

and More!

***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Clearwater, Florida
Year Founded
1987
Website
lincare.com
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