Job Description

Main Responsibilities:

• Manage the service order process
• Create and supervise customer warranty claims
• Oversee the Product Improvement Program
• Record the working hours of the technical team
• Calibrate, organize, and control crane maintenance tools
• Provide support to the customer service department
• Provide documentation support to the EHS department

Required Profile:

• Minimum educational qualification: 12th grade (high school diploma);
• Minimum of 4 years of experience in commercial and administrative roles;
• Knowledge of lifting equipment and machinery;
• Good command of the English language (mandatory);
• Good command of French and/or Spanish (preferred);
• Computer literacy (Microsoft Office);
• Knowledge of SAP (preferred);
• Enjoy working in a team;
• Strong ability to manage and prioritize tasks while maintaining effectiveness in decision‑making and delivering results.

Benefits:

• 35h Weekly working hours
• Health insurance
• Life insurance
• Pension Plan
• Continuous training
• Integration in a multinational company