Lincare

Customer Service Rep CSC

Lincare  •  Festus, MO (Onsite)  •  3 hours ago
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Job Description

This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC).

Job Responsibilities:

  • Actively participates in the training of all Customer Service personnel, including new hires
  • Deletes, corrects, or re-enters patient orders as deemed necessary
#CC

Qualifications

  • Successfully manage both inbound and outbound phone calls in a positive and professional manner
  • Read and analyze documents such as patient orders
  • Effectively communicate with health care professionals and patients
  • Carry out oral and written instructions
  • Enter patient and medical information using company software
  • Work both independently and as part of a team
  • Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment
  • Exceptional verbal and written communication, interpersonal, and active-listening skills, as well as the ability to prioritize issues and respond accordingly

Education and Experience:

  • High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
  • Computer entry experience necessary
Lincare

About Lincare

Lincare is a leading supplier of respiratory-therapy products and services for patients in the home. You can learn more about our extensive suite of products and services by visiting our website. Everywhere we operate, Lincare is working to be a partner in patient care by providing high-quality services and supplies, promoting patient education, and building strong relationships with patients, physicians, families and caregivers.

Services we offer include:

Oxygen Therapy

Nebulizer Therapy

Sleep Therapy

Ventilator Therapy

Enteral Therapy

Pediatric Services

Caring Responders

Long Term Care

Disease Management Programs

and More!

***This social media page and related posts, comments and other information is not intended to serve as a vehicle for providing medical advice or health care services. Rather this page is used only for social and informational purposes. Please consult your physician or call the local Lincare location regarding your specific diagnosis, treatment, and health questions. If you are experiencing an urgent medical condition, immediately call 9-1-1.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
Clearwater, Florida
Year Founded
1987
Website
lincare.com
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