Job Description

Full Time Customer Service Representative - 900

A growing appliance company is seeking a full time Customer Service Representative who will be responsible for providing excellent customer service to their customers. This includes handling online orders, answering questions, resolving issues, and providing support. The ideal candidate will be highly organized and have excellent communication skills.

Responsibilities

• Answer customer questions and resolve issues
• Provide support to customers via phone, email, and chat
• Track and manage customer interactions
• Stay up-to-date on company policies and procedures
• Be proactive in identifying and resolving customer issues
• Provide feedback to management on ways to improve customer service

Qualifications

• Excellent communication skills, both written and verbal
• Strong organizational skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite