We are seeking a customer-focused Customer Service Representative to join our team. In this role, you will provide exceptional support to clients, address enquiries, and deliver solutions that enhance the customer experience. If you are a strong communicator with a passion for service excellence, we’d love to hear from you.
Guardian Life of the Caribbean Limited leads the charge in Life, Health, and Pension solutions throughout the Caribbean Region. Our unwavering mission is to cultivate financial freedom for our stakeholders through transformative interactions, fueled by the relentless power of technology. With innovation at our core, we strive to redefine the landscape of financial services, empowering individuals, and businesses alike to pursue their dreams with confidence and security.
The Customer Service Representative provides prompt, reliable courteous and professional service to Customers (internal and external), Agents and Brokers at all times. He/ She assists in the accurate processing of payments and bank deposits.
As a regulated entity with obligations under the Know Your Employee guidelines, a Certificate of Character is required.
The Customer Service Representative must have a meticulous, systematic and logical approach to the tasks with great attention to detail. He/she must be organized and be able to work in multiple systems. He/she must be able to manage time efficiently and be able to provide a customer service oriented approach to the demanding internal and external clientele. He/she must be able to be entrusted with confidential information and should be able to demonstrate the ability to use his/her initiative. He/she should be team player and possess the ability to handle irate customers.
Applications will be treated with the utmost confidentiality.
The construction claims consultants with a distinguished, over 30-year track record, Guardian Group, now a division of YA, specializes in surety bond claims, construction defects, property & casualty claims, construction claims management, construction management and environmental claims & advisory services. No matter the size or complexity of your claim, case or issue, and regardless of geography, Guardian Group was engineered from the outset to deliver a more robust, more efficient, more enduring service value. Our regional offices make it so the right team of construction claims consultants may be deployed swiftly and cost-effectively.
Guardian Group serves surety bond companies, insurance carriers, law firms, municipalities, building owners and others with an unprecedented combination of forensic claims investigations and technical construction & engineering expertise. Guardian's seasoned professionals operate out of offices in Los Angeles, CA (Torrance), Sacramento, CA, Baltimore, MD (Bel Air), Dallas, TX, Fort Lauderdale, FL, Denver, CO, Nashville, TN and Phoenix, AZ.
Today, working in concert with YA, we provide you an unmatched team of technical experts, with 500+ people serving clients across the country, in Mexico and in England.
We look forward to connecting with you!
