An e-commerce business is seeking a Customer Service Rep to manage customer inquiries and resolve issues related to orders. The ideal candidate is a strong communicator, patient, and able to problem-solve effectively while maintaining a positive customer experience.
Responsibilities Include:
Handling customer service inquiries via phone, email, or chat
Assisting customers with order status, changes, and issues
Troubleshooting and resolving customer concerns
Maintaining accurate records of interactions
Providing clear, friendly, and professional communication
Ideal Qualifications:
Strong communication and problem-solving skills
Customer-service experience preferred
Ability to stay organized and manage multiple inquiries
Tech-savvy and comfortable using customer service platforms
Positive, patient, and professional attitude
Salary: $20 - $25/Hour
To apply, please send your resume to Mendy@bhirednyc.com
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