Client Services Professional
🏆 Voted Best Contractor to Work For in the Eastern Region – HVAC & Plumbing Magazine
🏆 Voted Best Workplace in Virginia – Inc. 5000
Schedule: Weekdays 10:30 AM - 7 PM, Saturday-Sunday 8 AM - 4 PM (Full Time, two days off during the week)
Compensation - $21- $23 per hour
At AllTech Services, the Client Services Professional is not just answering phones — you are the first impression, the voice of confidence, and the calm in the storm for homeowners facing urgent HVAC and Plumbing needs.
We are looking for professionals who bring energy, empathy, and ownership to every conversation. People who are naturally curious, ambitious about their growth, responsible in their commitments, and empathetic to the customer experience.
If you take pride in helping people, communicating clearly, and performing at a high level every day — this is where you build a career, not just take a job.
We believe high performers deserve a workplace that invests in their success. Our leadership team is deeply committed to creating an environment where you feel supported, challenged, and appreciated.
We don’t just talk about growth — we actively build it into your career path.
Our culture is centered on CARE:
Curiosity – We ask questions, seek understanding, and pursue constant improvement.
Ambition – We push ourselves to be better today than we were yesterday.
Responsibility – We own outcomes and follow through on commitments.
Empathy – We treat customers and teammates the way we want to be treated.
Our Contact Center supports homeowners scheduling HVAC and Plumbing services. As a Client Services Professional, you set the tone for the entire customer experience.
You will:
Lead every interaction with professionalism and empathy
Guide customers through scheduling service with confidence and clarity
Communicate with compassion when customers are dealing with stressful home issues
Use industry-leading software systems to efficiently book appointments, including AI Tools
Educate customers on the value of our Maintenance Plans
Collaborate with team members to find solutions quickly
Take ownership of each call and follow through on commitments
Represent the AllTech standard of service in every interaction
We expect consistency, positivity, and a genuine desire to help people.
High performers thrive in this role.
You will excel if you:
Demonstrate accountability and follow-through
Communicate clearly and confidently
Bring a positive, solutions-oriented mindset
Stay organized and manage time effectively
Show integrity in every interaction
Take initiative to learn and improve
Care deeply about delivering exceptional service
We invest heavily in our team because we expect excellence.
Paid Weekly via Direct Deposit
Performance Bonus Programs
401(k) with true 4% company match after one year (Traditional & Roth options)
Tuition Reimbursement opportunities
80 Hours Paid Time Off
8 Paid Holidays including your Birthday and the Day After Thanksgiving
Aetna Medical Insurance (80% of premium paid by company)
Dental and Vision Coverage
$25,000 Company Paid Life & AD&D Insurance
Long-Term & Short-Term Disability Coverage
Employee Assistance Program
Free Mental Health Sessions
Preventative diagnostic testing covered
Chiropractic visits included
Office purks to make sure you thrive at work
This is an opportunity to join one of the most respected HVAC and Plumbing companies in the region and build a meaningful career in a professional, growth-focused environment.
If you are ready to work hard, grow fast, and make a real impact, we want to meet you.
Apply today and become part of a team that believes performance and people matter equally.
Here at AllTech Services, Inc., we’ve dedicated ourselves to serving our neighbors in Ashburn, VA and throughout Northern Virginia for over 20 years. We started our business with a simple formula: provide courteous and reliable service for your heater, air conditioner and plumbing system with the same care and attention to detail that we would provide for our own homes. That formula has served us well in the ensuing two decades, but more importantly, it has served our customers equally well.
What does professionalism mean? It means our plumbers and technicians are licensed, bonded, and fully qualified to perform repairs, replacements, and installation of plumbing and HVAC equipment in your home. It means backing all of our work with a guarantee of 100% satisfaction for a year following our work. It means fostering customers over the long term instead of just trying to score a few bucks, and it means being there for those who turn to us for help with problems in their home. That’s the reputation we’ve earned through two decades on the job. If you have problems with your plumbing or heating or cooling system, give us a call and let us put that reputation to the test for you.
