Job Description

Location: Calgary, AB

Status: Full-Time (40 hours per week)

Reports To: Director of Sales

About ATS Traffic

ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops and Winnipeg.

As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:

• Do What’s Right
• Our People Matter
• Trust Through Teamwork
• Striving for Excellence

About the Position

ATS Traffic is currently looking for a permanent full time Customer Service Professional (CSP) to join our Sales department in Calgary, Alberta. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting!

The Customer Service Professional position will provide sales support to our Sales Team and their various account portfolios. You will provide prompt and accurate response to questions regarding products, pricing and availability. The Customer Service Professional position will also play an integral role assisting our estimating team on large tenders. Our ideal candidate will be a positive, energetic individual who has the keen ability to build and develop personal relationships with internal and external customers. You have a proven track record in customer service and sales with a knack for anticipating customer needs.

Are you a driven self-starter looking for your next challenge? Do you want to work as part of a fun sales team? If this sounds like you, apply today!

Responsibilities

• Provide support to Sales Team and their various account portfolios
• Assist Estimating team on all large tenders
• Manage portfolio of small/medium accounts - 500k plus
• Manage and track all opportunities through CRM
• Build and develop personal relationships with internal and external customers
• Ability to determine customer needs and opportunities for sales
• Provide prompt response to customers regarding products, pricing and availability
• Use resources to develop value added solutions for clients
• Demonstrate superior time management, organizational, multi-tasking and prioritization skills day to day

Qualifications

• Approximately 2 years’ experience in customer service and/or sales is required.
• Experience using Sales Pad and TCR is an asset.
• Previous experience working in the traffic control/construction industry is an asset.
• Post-secondary and/or customer service training courses are an asset.
• Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook are required.
• Strong verbal and written communication skills are required.

We will provide training to the right candidate, apply today!

Why Choose ATS Traffic?

We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

Do you have a good attitude? Are you unafraid to speak up and tell us what you think? Do you work for a higher purpose? Do you do whatever it takes to get the job done? If this sounds like you, we think you’d be a great fit at ATS Traffic – apply today!

We thank all applicants for their interest, however only selected candidates will be contacted.

*By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.