Central Group

Customer Service Professional 1

Central Group  •  Onsite  •  2 months ago
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Job Description

Job Purposes

Provide service, and build relationship with customers in branch following the standard to satisfy customers

Key Roles and Responsibilities

  • Provide service, advice, and problem solving for customers in branch to satisfy customers
  • Coordinate with internal and external branch to provide customer service effectively
  • Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
  • Keep up to date with information about sales promotion to provide information to customers accurately
  • Maintain equipment and facilities around customer service counter to be in good condition and ready for use

Qualifications

  • Bachelor’s Degree in related field
  • Minimum of 0-3 years of responsible experience in related field
  • Have English communication skills
  • Have good personality and dress politely
  • Be responsible and patient
  • Have communications skills
  • Be clever and able to solve problems immediately
  • Have service mind and good human relations

Additional Information

Central Group

About Central Group

Central Group is a leader in retail and service business in Thailand. We consist of a variety of diverse investment in various corporations, each of which has become the leader in retail, property development, hospitality, and food & beverage industries. We focus on core businesses, core brands, brand commitment, striving to be number one in the mind of consumers in each segment, and creating differentiation in brand experience through “quality” products and services.

Central Group continue to strengthen our position in the marketplace, both domestically and internationally, with its branches all over the country. International branches include Italy, Denmark, Indonesia, and Vietnam.

Central Group created the highest number of jobs in Thailand with more than 220,000 domestic and international jobs. New talents with diverse backgrounds are welcome to join us. Let's be a part of our extended family and journey of growth.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Bangrak, TH
Year Founded
1927
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