Johnson Controls

Customer Service Planner

Johnson Controls  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  7 days ago
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Job Description

We’re looking for an organised and proactive Subscriber Installation Planner to support our installation operations. You’ll play a key role in coordinating schedules, keeping appointments on track, and ensuring a smooth customer experience.

Full training will be provided, making this a great opportunity for someone keen to develop in a fast‑paced, team-focused environment.

What we offer

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours)
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:
o Pension plan (up to 7% employer match)
o Life assurance
o Employee assistance program
o Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities

What you’ll do:

• Plan and schedule installation workloads to maximise efficiency
• Coordinate appointments and support customer bookings
• Work closely with Field Line Managers to resolve scheduling issues
• Provide administrative support to keep operations running smoothly
• Help identify and resolve potential issues before they impact service

What we’re looking for:

• Strong customer service focus
• Confident using computers and willing to learn new systems
• Proactive, positive attitude with a willingness to learn
• Good organisational and communication skills

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#LI-Onsite

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Johnson Controls

About Johnson Controls

At Johnson Controls, we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.

Building on a proud history of 140 years of innovation, we deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through OpenBlue, our comprehensive digital offering.

Today, Johnson Controls offers the world`s largest portfolio of building technology and software as well as service solutions from some of the most trusted names in the industry.

Visit www.johnsoncontrols.com for more information.

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Cork, IE
Year Founded
Unknown
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