Trident Services Australia

Customer Service Part Time - Customer Service Officer Level 4

Trident Services Australia  •  Capalaba, AU (Onsite)  •  3 hours ago
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Job Description

Trident offers everything you need for a rewarding and stable career: work that challenges you, teams that inspire you, training that develops you.We respect and care for all our team members and are an equal-opportunity employer. We aim to build teams that are respectful of each other, that support and care for each other, and that share advice and knowledge to nurture a positive work environment that you truly love coming to each day.Today we employ over 2500 professionals who provide security, cleaning and specialist property services across 50+ commercial and retail sites, parklands and airports throughout Australia.We are proud of our people, who have the expertise and knowledge to provide professional services and skills, keeping people and property safe.

Customer Service Operator – Part Time | Capalaba Central

We’re looking for a friendly and professional Customer Service Operator to join the team at Capalaba Central.

This is a part-time position working an 8-hour shift every second Friday, making it ideal for people looking for additional work alongside an existing job, study or other commitments.

Key Responsibilities

  • Greet and assist customers
  • Provide information about stores, services, promotions and events
  • Manage lost property and customer enquiries
  • Assist with centre activities and administration
  • Respond appropriately to incidents and emergencies

About You

  • Previous customer service experience preferred
  • Friendly, professional and reliable
  • Strong communication and problem-solving skills
  • Confident using phones and computers
  • Able to remain calm under pressure
  • Available for an 8-hour shift every second Friday

What Trident Offers

  • Supportive team environment
  • Training and development opportunities
  • Employee discounts and centre perks
  • A regular part-time shift that can complement your existing job or commitments

Trident is an equal opportunity employer and actively encourages applications from Aboriginal and/or Torres Strait Islander peoples and people living with disability

If you’re reliable, take pride in your work and enjoy helping people, we’d love to hear from you.

Apply now to join Trident Services at Capalaba Central.

We acknowledge the Traditional Owners of the lands on which we live, work, and play. We recognise their connection to the land, waters, and culture, for they hold the memories, the traditions, and hopes of Aboriginal and Torres Strait Islander peoples across our great nation of Australia.

Trident Services Australia

About Trident Services Australia

Trident Services Australia Pty Ltd (Trident) provides tailored service solutions for commercial, retail, and aviation facilities.

With a focus on keeping people and property safe, we aim to enhance your customers’ experience, champion your safety and security culture, and actively supporting your business in achieving compliance and best practice.

Currently employing more than 2000 people across 40+ sites throughout Australia, our team offers high-level security, general and specialist cleaning, and asset management services supported by an industry-leading technology platform delivering powerful data for real-time decision-making, reporting, and risk mitigation.

At Trident, we are inspired by our people and value teamwork that drives outstanding customer results, ethically growing sustainable business partnerships, and being authentic by acting with integrity and building trust.

Trident is ISO certified in Quality, OHS and Environment and is proudly 100 per cent Australian and privately owned and operated since 1996.

OUR DIFFERENCE

Everything we do at Trident is about keeping people and property safe.

We achieve this by tailoring our services to enhance your customers’ experience, champion your safety and security culture, and actively supporting your business in achieving compliance and best practice.

Taking a One Team approach, Trident is not another contractor, but a true and invested partner in your business.

Our growth is a testament to our goal of not only meeting but exceeding best practice standards and increasing the level of professionalism in the industry.

Industry
Facilities & Workplace
Company Size
201-500 employees
Headquarters
Cannon Hill, AU
Year Founded
1996
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