Our client born from Evolution IT Solution, working in Business Process Outsourcing and currently working on an exciting new Project! Their work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to them, which is why they offer their team members opportunities to develop and advance professionally and personally.
ABOUT YOUR ROLE:
✓ Provide an excellent customer service from day one
✓ Assist with client’s queries & issues regarding the brand you are representing
✓ Manage clients’ portfolios & keeping track of all information - Ensure a positive experience throughout the customer’s journey
✓ To be the point of contact before and after purchases (payment questions, modifying delivery dates, handling requests and complaints)
✓ Outbound calls and e-mail service
Requirements
WHAT WE EXPECT FROM YOU:
✓ Level C1/C2 or Native Swedish
✓ English knowledge (to make sure you keep up with training and working communication)
✓ Well organized and proactive
✓ To act with integrity and ethically
✓ To be a Team player
✓ A positive attitude and motivation to face new challenges
Benefits
WHAT WE OFFER
▪ 4 weeks paid training program (250€ per week)
▪ Career progression opportunities
▪ A multi-cultural and diverse environment
▪ Salary package according to experience (including lunch and transport allowances)
▪ 14 salaries per year (Christmas and Holliday allowance) ▪
All necessary equipment will be provided
Cross Border Talents provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles.
By facilitating global talent mobility and maintaining an efficient cross-border recruitment process, CBT supports both talent and companies in thriving during the era of intelligent machines.
CBT addresses the digital skills shortage with over 300 global recruiters and advanced algorithms. Our business models include Permanent Recruitment, Staff Augmentation, and Talent Leasing (EoR).
We are the global market leader in international tech CX recruitment. Why?
Since 2013, our HUMAN RECRUITERS have connected over 130,000 tech talents from more than 50 nationalities with companies across the globe.
Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI, the EU's research and innovation funding program.
Join us on our journey to shape the future of global recruitment and talent mobility!
www.cbtalents.com
