UPS

Customer Service Operator

UPS  •  Italian Republic (Onsite)  •  3 hours ago
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Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Principali responsabilità
  • Gestione degliordini e delle richieste cliente tramite portali e sistemi aziendali
  • Interfaccia diretta conclienti B2B per aggiornamenti e gestione delle richieste
  • Coordinamento conufficio traffico e team operativo per verificare fattibilità e stato delle spedizioni
  • Gestione delle problematiche emonitoraggio dell’ordine fino alla consegna
  • Supporto e collaborazione costante con ilteam Customer Service
Qualifiche ed esperienza
  • Esperienza inCustomer Service, preferibilmente nelsettore trasporti o logistica
  • Inglese livello B2 per interfacciarsi con il team internazionale
  • Ottime capacità diproblem solving e gestione delle priorità
  • Attitudine al lavoro inteam e alla gestione di contesti dinamici
  • Buone capacità comunicative e orientamento al cliente
Pronto a fare la differenza nell’esperienza cliente di UPS?

Sede di lavoro: Nogarole Rocca
Tipo di contratto: determinato della durata di un anno
Fascia retributiva associata alla posizione : 23-25k.
Orari di lavoro : full time, 40 ore a settimana dal lunedì al venerdì.

UPS si impegna a fornire un luogo di lavoro privo di discriminazioni, molestie e ritorsioni.


Employee Type:

Fixed Term (Fixed Term)


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS

About UPS

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe.

As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report!

Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.

Facebook: www.facebook.com/ups

Instagram: www.instagram.com/ups/

Twitter: www.twitter.com/ups

TikTok: UPS

YouTube: www.youtube.com/ups

Website

https://about.ups.com/

The UPS Foundation’s social impact report:

https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html

Career Site

upsjobs.com

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Atlanta, GA
Year Founded
1907
Website
ups.com
Social Media