Be the First Smile They See – Make Every Interaction Count
Are you ready to bring your energy, organisation, and people skills to a role where
service matters?
We’re looking for a Customer Service Officer who thrives in a busy environment and
enjoys helping others. You’ll be the face of our front desk, providing exceptional service and support to patrons every day.
📌 About the Role:
This position involves a wide range of front desk responsibilities including:
You’ll need to be confident, organised, and ready to handle a variety of tasks with
professionalism and care.
🌟 What you should come with:
About the Y
The Y is a global organisation that works locally to develop stronger communities through leadership opportunities partnering, with other community, private and government organisations and addressing social change in over 120 countries worldwide. The Y Geelong is a for-purpose, not for profit community organisation offering the local community access to recreation, camping, youth,
and children’s services.
Benefits and perks
💙 Why Join Us?
✨ Flexible casual shifts
✨ Be part of a supportive and energetic team
✨ Develop leadership and operational skills
✨ Make a real impact in your community
Child Safety Requirements
At the Y, we are committed to empowering all children and young people to feel
safe and be safe at the Y, in their families and in their communities. We ensure all candidates are appropriately screened, including police checks, so that the right people are in the right roles. To learn more about our screening processes, view our Child Safety and Wellbeing Policy here
https://www.geelong.ymca.org.au/images/documents/policies/2026/YG_104-G_Child_Safety_and_Wellbeing_Policy_V14_04-03-2026_Replaces_SCYP.pdf.
All applicants must comply with all safeguarding policies, procedures and safe behaviours.
YMCA Geelong Board and Management are committed to the safety and well-being of children and
young people in accordance with our Safeguarding Children and Young People framework. All applicants must undergo satisfactory screening before commencement, including but not limited to:
🚀 Ready to Apply?
👉 Apply now and join the team as a Customer Service Officer.
Applications Close: 4th June 2026
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
