Bullivants

Customer Service Officer

Bullivants  •  Port Hedland, AU (Onsite)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Looking to continue your career growth in sales or customer service?

You’ll be the first point of contact for customers, handling queries, processing orders, and working closely with Sales and the Warehouse Teams to deliver the right solutions. It’s a hands-on role, where you’ll learn the business end-to-end, while building valuable skills for the long term.

What’s on offer for you:

  • A permanent, full-time opportunity working Monday – Friday 8am – 4pm
  • Hands on experience in customer service, sales and business operations
  • Training and development to support your career growth
  • Exposure to a variety of career pathways across the business
  • Access to retail discounts like Bunnings, Kmart, and Officeworks
  • More great savings through our Bullivants WorkPerks portal

About you:

  • Customer facing experience (either retail, sales or administration)
  • A people first mindset – you enjoy helping others
  • Strong written and verbal communication skills
  • A willingness to learn and take initiative
  • Comfortable with computer software and systems
  • Great attention to detail and time management
  • Forklift ticket desirable
  • Brings a positive attitude and contributes to a respectful workplace culture

What you’ll be doing:

  • Be the first point of contact for customers via phone, email, and in-branch
  • Help customers find the right products and solutions for their needs
  • Prepare and process quotes, orders, and enquiries
  • Work closely with the Sales and Warehouse Teams to deliver great outcomesSpot opportunities to add value or upsell where appropriate
  • Keep things running smoothly by staying organised and proactive

At Bullivants, for over 120 years, our purpose is to make lifting safe and efficient by partnering with our customers to deliver a range of lifting and heavy rigging products coupled with service and reliability maintenance. As part of Wesfarmers (under the Industrial & Safety division), we can tap into and leverage industry leading service and solutions.

Our pillars built around ONE TEAM, INNOVATION, and SAFETY form our unique proposition that guides our culture and ways of working to ensure that our team can always perform at their best. With a national footprint, we are proud to be able to offer career development opportunities for all team members.

Next Steps

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

Bullivants does not accept unsolicited applications. All applications should be made directly through the Bullivants Careers website.

Bullivants

About Bullivants

Bullivants is Australia’s oldest, largest and yet most progressive specialist provider of lifting, rigging, inspection and NATA accredited testing services to the industrial sector. We have specialised teams to assist and support you in 18 locations as well as 2 mobile sales and service trucks. We offer onsite testing and inspection services, minimising work disruption, eliminating transport costs and keeping you operational.

With over 130 years’ experience, we know what it takes to stay ahead of the game. That’s why we offer the most innovative products and services, providing you with more of what you need.

Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.

Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection and height safety.

Our people, products, services, facilities and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.

We supply the construction, mining, agricultural, marine and transport industries.

Call us on 1300 LIFTING today to speak to our expert team.

Industry
Manufacturing & Production
Company Size
201-500 employees
Headquarters
Eastern Creek, AU
Year Founded
1891
Social Media