As a Customer Service Officer, you will be the first point of contact for our customers, to assist in organising collections, pick-ups, quotes and to offer support for freight enquiries via phone and email.
Northline currently have permanent positions available, based around a Monday to Friday working week. This position also requires flexibility with shift times between the hours of 7.30am and 6.00pm.
This is the perfect opportunity for someone with previous customer service experience in areas such as call centres, hospitality and retail who is looking for an opportunity to grow and develop their career.
About your duties
About you
About our Benefits
About Northline
Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.
Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.
At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond!
That’s why, we are, Australia’s Global Logistics People.
Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.
Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.
We were founded in 1983 to service remote communities in Northern Australia and these early challenges shaped Northline and helped establish our values, build trust and form valuable partnerships that still exist to this day.
Today, we provide a global, personalised service that connects our customers with their customers right across the world.
Our international network transports, stores, tracks and delivers freight, by road, rail, sea and air across the globe and seamlessly connects into our national network, and modern operating facilities.
We have 18 depots across Australia with the ability and flexibility to tailor solutions to meet our customers’ requirements and evolving market demands, including scaling up to add further capacity as needed.
Investments in new, market leading technologies mean that Northline customers can track their freight every step of the way, knowing that with us it’s in safe hands. While we recognise the value of technology, we place the highest value on providing a personalised service.
Our customers are supported by an Australian-based Customer Service Centre, internal and external sales executives, key account managers and skilled teams of domestic and international logistics coordinators to ensure customers’ end to end service requirements are met.
From start-ups to blue-chip customers, the freight we’re transporting is helping to build the global economy in sectors ranging from renewable energy and medical technologies, to wine production, fast-moving consumer goods (FMCG), pharmaceuticals and retail.
Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.
That’s why, we are, Australia’s Global Logistics People.
