Job Description

About Us

At
Avalonvi, we specialize in strategic, real-world marketing solutions
that help brands connect with people where it matters most — face to
face, in physical spaces, and through impactful brand experiences.From
brand positioning to on-the-ground campaigns, we bring ideas to life
beyond screens.

We are seeking a customer-focused Customer Service Officer to provide exceptional service while building positive relationships with customers. This role is ideal for individuals who enjoy helping others and delivering outstanding service in a professional environment.

Responsibilities

• 
  Welcome customers and assist with inquiries and service requests.
• 
  Provide accurate information about company products and services.
• 
  Maintain accurate records of customer interactions.
• 
  Build positive customer relationships through exceptional service.
• 
  Identify customer needs and provide appropriate solutions.
• 
  Support customer satisfaction and service quality initiatives.
• 
  Collaborate with team members to achieve service goals.
• 
  Follow company policies and customer service standards.
• 
  Participate in ongoing training and professional development.

Qualifications

• 
  High school diploma or equivalent required.
• 
  Strong communication and interpersonal skills.
• 
  Excellent customer service and problem-solving abilities.
• 
  Positive attitude and professional demeanor.
• 
  Strong organizational and multitasking skills.
• 
  Ability to work independently and collaboratively.
• 
  Reliable with strong attention to detail.