Malayan Flour Mills Berhad

Customer Service Officer

Malayan Flour Mills Berhad  •  Kuala Lumpur, MY (Onsite)  •  9 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Our Client is a Malaysian company offering premium skincare, personal care, and wellness products, while providing entrepreneurial opportunities to help individuals achieve financial freedom and personal growth.

Our client is seeking for Customer Service Officer who is responsible for delivering excellent customer service, handling sales and member transactions, promoting products, and maintaining inventory and store standards in a dynamic retail environment.

Responsibilities:

  • Providing excellent customer service to walk-in and call-in customers
  • Attending to member and customers enquiries, feedback and requests
  • Using in-store interactive tools and product promotions to drive sales
  • Ensuring that visual merchandising standards are always adhered to
  • Handling sales and membership transactions over the counter
  • Proactively following-up on customers enquiries, feedback and requests
  • Keeping regular engagement with customers and update them with promotions and new products launches and to maintain good relationship
  • Performing daily stock take to ensure physical inventory and system record tallies
  • With basic beauty background and knowledge is added value
  • Any other ad-hoc projects/duties related to sales as per assigned.


Requirements

  • Minimum SPM Level
  • Minimum 1 year of relevant working experience
  • Able to communicate effectively in English, Malay and Mandarin (To liaise with Mandarin speaking members and customers)
  • Computer literate
  • On a rotational scheduled basis.
Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
Social Media