Salary: $51,000- $55,000/ year
Other Forms of Compensation: Yearly Bonus Opportunity & Car Allowance
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.
Come grow with us. We are Canteen.
About CBC Specialty Beverage
CBC Specialty Beverage is a leading national distributor of premium coffee, espresso, and tea to the foodservice industry. With over 35 years of success in the Chicagoland area, we have built a strong reputation for quality, service, and innovation. As we continue to experience rapid growth, we are seeking a highly motivated individual to join our Customer Service team and contribute to our ongoing success.
How You Will Contribute
• Build and maintain strong customer relationships by serving as the primary point of contact for all matters related to assigned accounts
• Communicating client needs clearly and efficiently to internal teams, including coordinating requests for training, tastings, and service support
• Manage customer account maintenance, including updating records, addressing back-ordered products, and handling communications related to statements, invoices, and payments
• Ensure a high level of customer satisfaction by providing timely, accurate, and solution-oriented support across all touchpoints
What We’re Looking For
• Strong written and verbal communication skills, with the ability to interact professionally with both customers and internal teams
• A self-starter who can effectively manage multiple priorities and projects in a fast-paced environment
• Proven customer service skills and a solid understanding of the service or hospitality industry
• Ability to quickly learn product offerings and confidently communicate key information to customers
• Strong organizational skills and attention to detail to support accurate account management and follow-through
Preferred Qualifications
• Experience in the foodservice, beverage, or hospitality industry
• Prior experience in customer service or account management role
• Familiarity with CRM or order management systems
• Strong organizational and time-management skills with a high level of attention to detail
• Ability to assess customer needs and recommend appropriate product solutions
• Demonstrated ability to build and maintain positive customer relationships
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteenare offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1544024
Canteen
Leticia Pinon
Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next. Serving premier healthcare systems, respected educational institutions, world-renowned cultural centers, popular sporting and entertainment venues, and Fortune 500 organizations, Compass Group always finds a way to deliver excellence in nearly any vertical. Ranked No. 1 by industry peers on Fortune’s 2023 list of World’s Most Admired Companies, Compass has also earned a spot on Newsweek’s 2023 lists of America’s Greatest Workplaces for Diversity and America’s Most Trustworthy Companies and is among the Top 50 Companies Changing the World according to Fortune.
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