Job Description

Use Your Power for Purpose

Our manufacturing logistics and supply team ensures that customers and patients receive the medicines they need precisely when they need them. By embracing challenges, imagining new possibilities, and taking decisive action, you will play a crucial role in accelerating the delivery of medicines to the world. Your efforts will help bring essential treatments to patients faster, making a significant impact on global health. You will have a direct impact on improving patients' lives while working at Pfizer. Your dedication and focus will enable Pfizer to reach new milestones and support patients worldwide.

What You Will Achieve

In this role, you will:

• Lead and manage people, technology, and financial resources within the department, ensuring alignment with short-term goals.
• Actively share knowledge and identify potential improvements in processes or products, taking risks to develop innovative ideas.
• Solve moderately complex problems within your area of expertise and assist with issues outside the department.
• Oversee operational activities, including the receipt and fulfillment of customer orders, ensuring accurate billing and efficient order processes.
• Manage the performance of direct reports through goal setting, coaching, and ongoing assessment, and recognize the need for development in others.
• Provide technical and functional guidance to team members, aiding in problem-solving and managing their development through training programs.
• Develop and manage relationships with both new and existing clients, striving to meet or exceed customer service level targets.
• Enhance efficiencies within the customer service function by coordinating meetings, maintaining logs, and reviewing business processes to implement best practices.
• Oversee the supply chain process, ensuring customer orders are processed according to specifications, and handle customer inquiries regarding purchase orders, forecasts, and shipping schedules.
• Support continuous improvement initiatives, manage multiple projects, and develop talent within your team by seeking out training and development opportunities.

Here Is What You Need (Minimum Requirements)

• BA/BS with at least 4 years of experience or MBA/MS with at least 2 years of experience or PhD/JD with any years of experience or associate's degree with at least 8 years of experience or high school diploma (or equivalent) with at least 10 years of relevant experience
• Strong written and oral communication skills
• Proficiency in Microsoft Office Tools and Enterprise Resource Planning (ERP) applications
• Experience working with large wholesalers and distributors
• Background in people management
• Ability to manage multiple projects and ongoing work activities
• Technical and functional guidance and oversight capabilities

Bonus Points If You Have (Preferred Requirements):

• Master's degree with significant pharmaceutical experience
• Proficiency in Inventory Management and Trade Support
• Strong background in order desk operations and customer service handling
• Ability to develop and manage relationships with both new and existing clients
• Experience in negotiating with customers on replenishment plans
• Ability to manage the performance of direct reports through goal setting, ongoing assessment, and coaching
• Capability to support the development of talent and capabilities within your team
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

PHYSICAL/MENTAL REQUIREMENTS

• Sitting for long periods

• Working on computer for long periods

• Communicating with customers via telephone and computer

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Responsible for problem escalation for after hour program

Light travel

Work Location Assignment: Hybrid

Last Date To Apply: April 6, 2026

The annual base salary for this position ranges from $99,200.00 to $165,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 12.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to makewww.pfizer.com/careersaccessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please emaildisabilityrecruitment@pfizer.com This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

Logistics & Supply Chain Mgmt