Founding Customer Success Manager
?? San Francisco, CA (US-based)
We’re hiring a Founding Customer Success Manager to build and lead Customer Success from the ground up at a fast-growing early-stage SaaS startup.
This is not a “maintain the process” role — this is for someone who wants to create the process.
We’re looking for a high-energy, ambitious CS professional who has seen what great startup Customer Success looks like and is excited by the opportunity to be the first dedicated CS hire at a company with huge upside.
You’ll work directly with leadership, own customer relationships end-to-end, help shape onboarding and retention strategy, and lay the foundation for the future CS organization.
What We’re Looking For
What We Don’t Want
Compensation
Massive opportunity for someone who wants real ownership, visibility, and the chance to help define Customer Success at an early-stage SaaS company.
#IND800
Full time and Consulting Company
We offer premium recruiting service in direct hire placement, contract staffing and temp-to-perm conversions.
For a broad base of a quality employee, consultant, and outsource pool throughout North America. We take pride in the fact that we work with some of the best clients in the world. From Fortune 100 international conglomerates to the grass roots shops.
EMPLOYERS
Hire accomplished C-Suite executives, consultants, and proficient employees for all positions in IT, Finance, Accounting, and Human Resources.
OUTSOURCING TO ISRAEL
For a portion of the cost of a US employee, obtain the skills of US trained professionals who live in Israel.
Employers
After all of the expenses are factored in, the cost of a bad hire can be 1.5 to 3.5 times the salary of the relevant job.
Allow Preston Harris Group to help make your next hire the perfect match for your project or position. When you need human capital assistance, you can rely on us to perform a thorough screening and in-depth evaluation for each employee you see.
We continually source for prime candidates for Information Technology, Accounting and Finance and Human Resources.
Full-Time employees
Consultants (We offer one of the lowest mark-ups in the industry for consultants)
Companies of all sizes call on us for highly skilled consultants who can hit the ground running to assist with projects ranging from web development and systems integration to network security and technical support.
Our hands-on, full-service approach, knowledge of the technology marketplace, and network of more than at Preston Harris Group, we believe in quality, not quantity. That means you will only meet with professionals that satisfy your company’s specific criteria. Because we appreciate that your time is valuable, we screen every candidate thoroughly. Our temporary division performs extensive knowledge and skill testing on every candidate before placing them with clients.
