Job Description

Job Location Sun Prairie Location - Sun Prairie, WI 53590 Position Type Full Time Education Level Equivalent Work Experience Travel Percentage Up to 25% Job Shift Office Day Job Category Customer Service

QUALIFICATIONS

REQUIRED QUALIFICATIONS

• Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
• Problem solving, critical thinking skills and time management skills.
• Thorough knowledge of company products, services, and policies.
• Understanding of CSR and Sales Representative functions.
• Knowledge of CSR policies and procedures
• Strong interpersonal, organizational, and supervisory skills.
• Excellent verbal and written communication skills.
• Proficient in MS Office suite.
• Able to operate related computer applications and basic business equipment.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent experience.
• 3 to 5 years of customer service management experience.