Sutherland

Customer service job

Sutherland  â€˘  Cairo, EG (Onsite)  â€˘  2 months ago
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Job Description

Pipeline

💬 About the Role

We’re looking for friendly, confident, and customer-focused people to join our team as Customer Service Specialists In this role, you’ll be helping customers, solving problems, and making sure every interaction ends on a positive note.

What you’ll be doing:

  • Answering customer questions and providing support
  • Resolving issues in a calm, professional, and friendly way
  • Communicating clearly and confidently over the phone
  • Making customers feel heard, valued, and supported
  • Working closely with your team to deliver great service

Qualifications

✅ Who Can Apply?

  • Fresh graduates & dropouts are welcome!
  • Good communication and customer service skills
  • A positive attitude and willingness to learn
  • Strong listening and problem-solving skills
  • Comfortable working as part of a team
  • Fluent English is required (B2/C1 level)
  • Ability to work night & overnight shifts

Additional Information

🎁 What’s In It for You?

  • Attractive salary
  • Fully paid training
  • Granted KPIS first 3 months
  • Social & medical insurance
  • Free transportation
  • Overnight allowance

Real opportunities for career growth and promotion.

Sutherland

About Sutherland

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they’re our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering services – the foundation that powers rapid innovation and scalable business transformation.

We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Pittsford (Rochester), NY
Year Founded
1986
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