Hunters International

Customer Service (Japanese Speaker)

Hunters International  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
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Job Description

Our Client
Is a technology-enabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.



As a bilingual Customer Support Consultant, you will provide first class customer service to clients via phone calls, live chat, and e-mail. You are also expected to:

Responsibilities 

  • Assist customers via Japanese and English language;
  • Use provided tools and resources to resolve customer issues;
  • Adhere to client-defined processes and procedures and company policies;
  • Meet or exceed minimum requirements for productivity, availability and quality requirements;
  • Meet pre-determined targets; and
  • Ensure proper documentation of activities in the client tool pertaining to customer problems, requests and actions taken.

Requirements

  • Japanese speaker able to converse in English
  • Japanese written and verbal communication skills
  • Fresh graduates are welcome to apply
  • Earned a Bachelor's Degree or Diploma
  • Working knowledge on Microsoft Office applications
  • Strong Customer Service Skills

Working Hours
24 hours rotational shifts | 5 working days in a week

Work Location
KL Sentral (Fully in Office)

Remuneration

Total Package up to MYR 10,000

Consultant in Charge

 Angel Chok | angel.chok@hunters-in.com | 014 612 6048

Hunters International

About Hunters International

Hunters International is a leading provider of human resources solutions to organizations of all sizes across a range of industries. We understand that finding the right talent and managing your workforce effectively is key to achieving your business goals, and we're here to help you make that happen.

At Hunters International, we offer a comprehensive range of services to help you find, attract, and retain the best talent for your organization. Our recruitment services cover executive, permanent, temporary, and contract placements, with a focus on delivering customized solutions that meet your unique needs and requirements.

In addition to our recruitment services, we also offer HR outsourcing and consultancy, providing expert guidance and support on a range of HR issues, from compliance and employee relations to performance management and talent development. Our payroll outsourcing services help you streamline your payroll process and ensure accurate, timely payment to your employees, while our HRIS solutions provide a powerful platform for managing your workforce data and analytics.

Our team of experienced consultants is dedicated to delivering outstanding service and building long-term partnerships with our clients, and we're committed to excellence, integrity, and professionalism in all that we do.

Contact us today to learn more about our services and how we can help you achieve your goals!

SSM: Hunters International Sdn Bhd (1102059-U)

Industry
Unknown
Company Size
11-50 employees
Headquarters
Petaling Jaya, MY
Year Founded
2014
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