Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.
At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.
We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.
We are seeking a detail-oriented International Customer Service professional to manage customer communication, shipment coordination, and logistics documentation processes. The ideal candidate has strong English and Bahasa Indonesia communication skills, is able to multitask in a fast-paced environment, and is proficient in Microsoft Excel and logistics/ERP systems. Experience in logistics, shipping, freight forwarding, or handling customer inquiries and complaints is preferred.
Required
Preferred
Founded in 1957, Meratus pioneered Indonesia's dedicated Container liner service in 1990. Now as a leading maritime and logistics integrator in Southeast Asia, Meratus operates over 45 routes and maintains a network of 40 agent locations. With a fleet of 100 vessels, 3 container terminals, and 20 Container Logistic Centers and Warehouses, Meratus plays a crucial role in developing Indonesia's supply chain and logistics ecosystem.
Meratus prioritizes employee well-being through benefits like medical consultations, sports clubs, lactation rooms, and insurance. Regular engagement surveys help enhance employee satisfaction and foster a positive, collaborative culture. The company’s value, "We Put People First," reflects its commitment to nurturing talent and supporting professional growth. This approach underscores the importance of employee welfare and drives both domestic and international economic growth.
